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AMA Reporter

Establishing a breach of contract is fairly straightforward. If one party doesn’t perform their obligations under the terms of a contract, that’s considered to be a breach of contract.

This can occur when a party doesn’t deliver what they’ve agreed to do in the appropriate time frame or fails to do anything at all. If the other party fulfills all their obligations, the party that meets their end of the bargain can pursue legal remedies, invariably one may go for lawsuit.

In the present Covid scenario, Robert, a reputed consumer and cosmetics product dealer has found a good client or buyer in Rachel who owns beauty shop along with beautician clinic. Rachel buys cosmetics goods in bulk from Robert on a regular basis. Rachel expecting a good sort of business during the summer vacations starts from April, placed decent orders to Robert. But unfortunately, Robert’s plan to supply the goods by the end of March failed so far as lock down declared to combat menace of Corona virus. His staff were forced to vacate the business premises with the declaration of lock down and Robert failed to meet the obligation and it was a clear case of breach of contract. Rachel got aggrieved as she lost so many customers during that critical juncture.

Her lawyer advised her to move the court to get a good compensation. Robert analysed the options and he realized that he would lose his reputation as the leading cosmetics supplier in case Rachel preferred the lawsuit as the media may project the case to invite adverse observations from among the public.

Robert felt that he would be in trouble. He went for a total research to find an alternative in resolving the conflict with Rachel. The platform Mediator Affair found to be an ideal option for him. He contacted us through our Customer Care. Our technology stimulated online platform Mediator Affair would be a confidential custodian of the parties at any cost. Robert immediately contacted Rachel to accept the online platform Mediator Affair. Fortunately for Robert, Rachel was ready to prefer ODR under Mediator Affair to resolve their conflict, after analyzing the circumstances cropped up because of Covid-19.  

Mediator Affair offered so many procedural options, which have facilitated the parties to undergo the process in very organized and flexible manner that assisted them to reach a sensible and judicious outcome.

Parties who have won the case jointly with the help of Mediator Affair, as we told you because of the facilitative procedural options such as the selection of the Dispute Resolution Forum accompanied by the choice of the Mediator, interaction with Mediator in the pre-hearing session. In the process where there are hiccups in reaching a solution, “caucus” session in the online resolution platform is the most enabling segment to overcome the snags crop up in the process.

These technically aided procedural options along with the bendable character of the online resolution platform would work for the parties to  get involved in the process without any tensions and communicate freely with opposite participant and Mediator, as he/she is not supposed to encounter with opposite party directly.

For the parties, the Mediator Affair is deemed to be the Gateway to Equity & Justice.