HOW IT WORKS?

Sign up - Signing up is as simple as providing your name and e-mail address

File a Case – Simply upload the files to our secure server, describe your claim, and identify the responding party. Submit the details against the fields. To support the claim and to confirm upload your concerned documents, photographs, and other evidence.

With the Case Administrator takes up the case, some procedure has to be complied with, but only after the Respondent makes his mind to join the procedure leading to Resolution Process. Once the Respondent agrees to join the dispute resolution process, the initial fees have to be submitted

Assignment of an Arbitrator or Mediator – This is a session where clients are supposed to meet the Registrar or Case Administrator to the effect of choosing or getting assigned with the services of an Arbitrator or Mediator from among the panel of the institutions with which AMA has associated with. For General Mediation and Online Counseling clients can resort to the exclusive panel accredited mediators of AMA

Once the Arbitrator or Mediator is assigned with respective services, the clients are directed to meet the respective Arbitrator or Mediator.

Initial Hearing - The initial hearing, which typically takes place shortly after the assignment of the arbitrator or mediator or the respective institution, results in a comprehensive plan for the proceedings along with the respective significant issues that may be decided. These are styled in a Terms of Reference fashion.

The initial hearing and first procedural order typically address such issues as:

• Scheduling the time, determining the language and applicable law of the arbitration if required, if these have not previously been determined;
• Requests for interim measures, bifurcation or confidentiality
• Extent and timing of exchange of documents, and method for resolving disputes regarding document exchange
• Number and form of written and evidentiary submissions and witness statements; Regarding the summoning the witness and experts to support the claims of the disputing clients.
• Requirements for appearance and examination of witnesses at hearings
• Number and timings of hearings and the fee structure have also to be decided.

Resolving the Dispute - After undergoing the above procedure the disputing parties will get access to Resolution Center where they can interact with Arbitrator/Mediator/Opposite Party(s)/Witness/Experts and others if any being administered by the software MEDIATOR AFFAIR

Agreements - Resolutions may be concluded with a decision to be reduced in writing and duly executed with digital signatures of the respective signatures scanned and uploaded to get them enforced.